Privacy Policy

Last updated: August 27, 2025

1. Introduction

Unforced LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our SaaS platforms (including XStringer and Wocap), or engage with our mobile app development services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Company information and business details
  • Payment information (processed securely through Stripe)
  • Account credentials for our SaaS platforms
  • Communication preferences and marketing consent

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Analytics data (performance metrics, error logs)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our SaaS platforms and services
  • Process payments and manage subscriptions
  • Communicate with you about your account and services
  • Improve our products and user experience
  • Provide customer support and technical assistance
  • Send marketing communications (with your consent)
  • Comply with legal obligations and business requirements

4. Payment Processing and Stripe

We use Stripe, a third-party payment processor, to handle all payment transactions. When you make a payment:

  • Payment information is processed directly by Stripe
  • We do not store your complete payment card details
  • Stripe's privacy policy applies to payment data processing
  • We receive transaction confirmations and billing information

For more information about Stripe's privacy practices, please visit stripe.com/privacy.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure hosting and infrastructure
  • Employee training on data protection

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Consent Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at the email address provided below.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification for significant changes

We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Unforced LLC

1209 MOUNTAIN ROAD PL NE STE N

ALBUQUERQUE, NM 87110 USA

Email: contact@unforced.llc

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